Tripp Luggage
Tripp Luggage Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tripp Luggage has 3.3 star rating based on 4 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Tripp Luggage to a friend or colleague.
- Rating Distribution
Pros: Good product.
Cons: Poor poor service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tripp Luggage has 3.3 star rating based on 4 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Tripp Luggage to a friend or colleague.
- Rating Distribution
Pros: Good product.
Cons: Poor poor service.Recent recommendations regarding this business are as follows: "Highly recommend Tripp", "Better answering of telephone", "Nope", "Keep chasing them or don’t order with them".
Review authors value the most Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Clonmel, County Tipperary
Wrong order
Excellent customer service. Sent the correct order that very week.
Mistakes can be made. But fast and efficient customer service
User's recommendation: Highly recommend Tripp
Delivery
Damaged outer carton on delivery more than the one pic attached. I have other pictures and no one picked up the call
User's recommendation: Nope
Bingley, Bradford
Poor customer service.
The luggage is lovely but trying to get through to customer services is appalling.waited 10 minutes on phone number1 in line then 6 minutes later call ended. So. Have had to send email.
User's recommendation: Better answering of telephone
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Hull, England
Suitcase not delivered Ordered on 21/8 Still not got it on 3/9
Trip is very bad at delivering orders in a timely fashion. When I rang to enquire, no one picked up the call after several rings and it got disconnected. Shoddy, piss-poor service!
- Good product
- Poor poor service
Preferred solution: Deliver product or service ordered
User's recommendation: Keep chasing them or don’t order with them
About my delivery
24 hours later I havent heard from Tripp or DPD I need to know where and when my parcel is delivered i need to pack because Im travelling by end of week.Ive screenshot photos of the email from DPD and no reason whey they didnt deliver it at Argos
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed a suitcase collecting from my home and replacing with another
I am waiting to have a suitcase collected and replaced with another but it is for a birthday gift next week. I have already sent photos and contacted you several times.
I will be away Thursday, Friday this week. Please respond with urgency,I'm getting really worried that it won't be here for my daughter s birthday, please someone deal with this and contact me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHad to make a return but had to go through pissedconsumer.
It is a shame that the only way to contact them is via an online form. There is no reassurance they have received your message.
They don't even send an automated email to say that they've received the message and get back to you with an ETA.
However, after going through pissedconsumer I knew they received it, I knew they saw it and after a day I got a reply.
Again I think that is silly that we have to go through these channels as PC will get more of my respect and future use than the main company (in this case Tripp).
After conversing with them they did help me out there and then and arrange for a collection in order for me to return my order to them. So, to that, I am very happy.
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